Privacy & Safety

Pond Pimps Privacy Policy Effective Date: [24/01/2024]

 

At Pond Pimps, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or engage with our services.

 

1. Information We Collect We collect the following types of information:

a. Personal Information Name, email address, phone number, and billing/shipping address. Payment details (processed securely and not stored on our servers). Account login credentials (if you create an account).

b. Non-Personal Information Browser type, IP address, operating system, and website usage data through cookies and similar tracking technologies. Purchase history and preferences.

c. Sensitive Information We do not intentionally collect sensitive personal information unless required by law.

 

2. How We Use Your Information We use your information for the following purposes: To process and fulfil your orders. To provide customer support and respond to inquiries. To improve our website and services. To send you updates about your orders, new products, promotions, and newsletters (if you opt-in). To comply with legal obligations, such as fraud prevention.

 

3. Sharing Your Information We may share your information in the following scenarios: Service Providers: With trusted third parties who assist with payment processing, order delivery, marketing, or website maintenance. Legal Compliance: If required by law or to enforce our terms and conditions. Business Transfers: In the event of a merger, acquisition, or sale of assets. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

 

4. Your GDPR Rights If you are a resident of the European Economic Area (EEA), you have the following rights under GDPR: Access: You can request a copy of your personal data. Rectification: You can request corrections to inaccurate or incomplete information. Erasure: You can request the deletion of your personal data under certain conditions. Restriction: You can request that we limit how we process your data. Data Portability: You can request that your data be transferred to another organization. Objection: You can object to the processing of your data for certain purposes, such as direct marketing. Withdraw Consent: If processing is based on consent, you can withdraw it at any time. To exercise these rights, please contact us at [Insert Contact Email]. We aim to respond within one month.

 

5. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

 

6. Cookies and Tracking Technologies Our website uses cookies to enhance user experience and analyse website performance. By using our site, you consent to the use of cookies as outlined in our Cookie Policy. You can manage your cookie preferences through your browser settings.

 

7. Data Security We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.

 

9. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated to you.

 

10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data,

 

please contact us: Email: info@pond-pimps.co.uk Phone: +44 01932223385

Address: Thamesmead, Walton on Thames KT12 2SJ

 

Thank you for trusting Pond Pimps. Your privacy is important to us. your site!